By Ian Pribanic
From the onset of the coronavirus pandemic last March, family-owned Jakes Burgers and Beer in Grapevine has worked to set a standard for sanitation and to make guests feel comfortable, said Kendra Shier, vice president of operations for seven Jakes locations across Dallas-Fort Worth.
Jakes Burgers continues to do more than is necessary to keep diners safe, Shier said, with regular cleanings every two hours, a face mask requirement for employees and employee health checks.
The Grapevine Main Street location, which has been open since 2012, has also found ways to stay engaged with the community, she said.
“We really [focused] on taking extra care of our guests to make sure we were there to add a little brightness,” Shier said. “We’re a family-owned business. These are our friends, and this is our home.”
In facing numerous obstacles, including a disruption to the restaurant industry’s supply chain, it was teamwork that has helped Jakes Burgers and Beer weather the pandemic and the recent winter storms, Shier said.
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