Category Archives: DART

DART Holds Bus Operator Hiring Event on August 3

DART is hiring Bus Student Operators and Rail Student Operators in preparation for the planned redesigned bus network scheduled to launch in January of 2022, providing greater frequency and longer hours, as well as better access to jobs.

  • What: DART Bus and Rail Operator Hiring Event
  • When:     Tuesday, August 3, 2021
  • Time: 9:30 a.m. – 4:00 p.m
  • Where:     DART Ways, Structures & Amenities – North Division, Building, 9717 Abernathy

DART offers employees a competitive salary and benefits package, including:

  • Paid training for CDL licensing
  • Health, vision, dental, life and AD&D insurance
  • Medical coverage after 30 days
  • Retirement Plan and 401K
  • DART paid training begins at $17.60/hour; after successful completion of training, pay will increase to $20.31/hour
  • Opportunities for advancement

The full job description for the DART Bus Student Operator and Rail Student Operator positions can be found online. An overview of the DART benefits programs can be found on the DART website.

DART Holds Bus and Rail Operator Hiring Event on August 3

Dallas Area Rapid Transit (DART) will host a second hiring event for Bus and Rail Operators on Tuesday, August 3, from 9:30 a.m. – 4:00 p.m. at the DART Ways, Structures & Amenities – North Division Building (9717 Abernathy Avenue, Dallas)

With DART’s redesigned bus network scheduled to launch in January of 2022, providing greater frequency and longer hours, as well as better access to jobs, DART is hiring passionate and motivated Bus and Rail Operators in preparation for the planned increase in service. DART is proud to be an Equal Employment Opportunity Employer, supporting diversity in the workplace.

At the event, jobseekers will have the opportunity to meet with DART staff and interview on-the-spot. It is recommended that candidates complete their applications online (Bus Student Operator and Rail Student Operator) to expedite their interviews, but there will also be an opportunity to apply on-site at the event.

DART offers employees a competitive salary and benefits package, including:

  • Paid training for CDL licensing
  • Health, vision, dental, life and AD&D insurance
  • Medical coverage after 30 days
  • Retirement Plan
  • 401K retirement plan
  • Wellness Program
  • DART paid training begins at $17.60/hour; after successful completion of training, pay will increase to $20.31/hour
  • Opportunities for advancement

The full job description for the DART Bus Student Operator and Rail Student Operator positions can be found online. An overview of the DART benefits programs can be found on the DART website.

DART Discount GoPass Tap Card Supports Riders in Need

Graphic courtesy of DART

The Dallas Area Rapid Transit (DART) Discount GoPass Tap Card provides riders using any one of nine support assistance programs with a 50% discount on the regular price of a DART pass.

DART launched the pilot-program to ensure riders who qualify have access to jobs, health care and educational opportunities, reducing social and economic inequalities by making mobility financially feasible to more people.

All new and current DART riders who participate in any of the following programs are now eligible for DART services at half the fare:

  • CHIP (Children’s Health Insurance Program)
  • TANF (Texas Temporary Assistance for Needy Families)
  • CEAP (Comprehensive Energy Assistance Program)
  • SNAP (Supplemental Nutrition Assistance Program)
  • Housing Choice Vouchers
  • DHA Housing Solutions for North Texas program
  • Medicaid
  • Medicare
  • Texas WIC (Texas Special Supplemental Nutrition Program for Women, Infants, and Children)

Online registration is available at DART.org/TapForHalf. Discount Tap Cards can be used on any DART bus or light rail, including Trinity Railway Express (TRE) between EBJ Union Station and CentrePort/DFW Station.

More information is available at DART.org/TapForHalf or by calling DART Customer Service at 214-979-1111, Option 1.

DART Student Art Contest Lands at Love Field Airport

Student art from the Dallas Area Rapid Transit (DART) Student Art Contest are on display at Dallas Love Field Airport through August 31. This year’s theme, “Everyday Heroes Ride DART,” gave young artists the chance to salute the hometown heroes that have kept our community going during the pandemic – the everyday people that have made a positive impact in the lives of others.

Image/Photo: DART

The primary focus of the Love Field Exhibit Program is to present a variety of collections representing diversity in visual art and culture to the traveling public. Educational institutions, arts organizations, museums, and cultural institutions exhibit their collections, artifacts and original artwork with the principal focus on education.

Collin Chon, a 5th grade student at Greenhill School in Addison, was this year’s Best of Show winner. His artwork was selected from 688 entries from students in kindergarten through 12th grade.

Greenhill School 5th grader Collin Chon (with family), from Addison, TX, won Best of Show out of 688 entries from students K-12 (Photo: DART)

The DART Student Art Contest is a 23-year tradition that helps promote the use of public transportation. The winning artwork will be seen at DART rail stations, buses and inside trains, as well as on display at the Dallas Museum of Art, Love Field Airport, and on DART’s website, DART.org.

You can view all of the winning entries at studentartgallery.dart.org.

DART Silver Line Virtual Community Meetings

With revenue service scheduled for 2024, the 26-mile Silver Line project will traverse seven cities between DFW Airport, Grapevine, Coppell, Dallas, Carrollton, Addison, Richardson, and Plano, and include 10 new stations. The primary purpose of the Silver Line is to provide passenger rail connections and service that will improve mobility, accessibility and system linkages to major employment, population, and activity centers in the northern part of the DART service area.

The Silver Line will connect with the Trinity Metro TEXRail commuter rail line at DFW North station providing access to Downtown Fort Worth and various other Tarrant County locales. The Silver Line will also connect with the Denton County Transportation Authority (DCTA) A-train commuter rail line providing access to various Denton County locations, DART’s Green Line providing access to Dallas Love Field and Downtown Dallas via Downtown Carrollton Station, and DART’s Red and Orange Lines at CityLine/Bush Station, giving riders easy access to Downtown Plano and the eastern side of the DART network.

DART will hold Silverline Community Meetings VIRTUALLY in:


* Coppell / Cypress Waters

Monday, July 19, 6:00 p.m. – 7:00 p.m.
Phone #: (469) 391-0632
Conference ID: 469 991 010

* Carrollton

Wednesday, July 21, 6:00 p.m. – 7:00 p.m.
Phone #: (469) 391-0632
Conference ID: 603 227 673

* Addison

Thursday, July 22, 6:00 p.m. – 7:00 p.m.
Phone #: (469) 391-0632
Conference ID: 662 024 173

* Richardson

Tuesday, July 27, 6:00 p.m. – 7:00 p.m.
Phone #: (469) 391-0632
Conference ID: 947 152 510

* Plano

Wednesday, July 28, 6:00 p.m. – 7:00 p.m.
Phone #: (469) 391-0632
Conference ID: 290 948 296

* Dallas

Tuesday, August 3, 6:00 p.m. – 7:00 p.m.
Phone #: (469)391-0632
Conference ID: 528 886 184

To find your virtual meeting link and learn more about the DART Silver Line Regional Rail project, please visit www.dart.org/silverline.

DART Honors Police Officers at 5th Anniversary Memorial Service

On Wednesday, July 7, the Dallas Area Rapid Transit (DART) Police department held a memorial service honoring the sacrifice of the police officers from both the Dallas and DART police departments following a protest march in Dallas on July 7, 2016.

Dallas Police Sergeant Michael Smith, Senior Corporal Lorne Ahrens, Officer Michael Krol, Officer Patricio Zamarripa, and DART Police Officer Brent Thompson sacrificed their lives to protect the lives of others.

DART Police Officer Thompson, 43, became the first DART police officer killed in the line of duty when he gave his life, saving the lives of countless civilians and fellow officers.

[Editor’s Note: I attended the Thompson funeral. He was gone too soon. May they all Rest in Peace in the presence of St. Michael.]

City of Wilmer Joins Southern Dallas County Inland Port Transportation Management Association


The City of Wilmer has officially joined the Southern Dallas County Inland Port Transportation Management Association (IPTMA), highlighting the city’s dedication to developing and expanding transportation opportunities for Wilmer residents.

Located 15-minutes south of downtown Dallas, Wilmer has become a global distribution hub for companies like Amazon, Unilever, Sprouts, Proctor & Gamble, Whirlpool, Ace Hardware, and Medline.

“The City of Wilmer is one of the fastest growing cities within Southern Dallas County. Becoming a member of the Inland Port Transportation Management Association (IPTMA) will enhance mobility within the southern Dallas Inland Port,” said Sheila Petta, Mayor, City of Wilmer. “The City Council and I are committed to ensure our residents and businesses have transportation services that will help expand business development, work opportunities, and quality of life options.”

Rona Stringfellow, city administrator for the City of Wilmer, was elected to serve on the IPTMA Board of Directors. Stringfellow has more than 20 years of experience in municipal government. A Dallas native, she graduated from the University of Houston with a Bachelor of Science Degree in Technology and a Master’s in Public Affairs from the University of Texas at Dallas. 

“We are excited to welcome the City of Wilmer to the Inland Port TMA family,” said Laura Freeland, Executive Director of the Southern Dallas IPTMA. “Rona Stringfellow is an excellent addition to our Board of Directors. She is a strong champion of the Wilmer companies and residents.”

The Southern Dallas County Inland Port Transportation Management Association (IPTMA) provides comprehensive transportation solutions to employers and employees in the Southern Dallas County Inland Port area. Funded by its members, the organization helps to coordinate transportation services and improve connectivity within Inland Port’s boundaries. Members include private businesses, nonprofit organizations, city and county governments, and local government agencies.

DART: July 4, 2021 Holiday Schedule

Dallas Area Rapid Transit (DART) will operate on the following schedule in celebration of the July 4 holiday weekend:

Bus and light rail services will follow a Sunday schedule on Sunday, July 4, and Monday, July 5.

The Trinity Railway Express will operate a normal Saturday schedule, July 3, and will not operate on Monday, July 5. Schedules for the TRE can be found at www.trinityrailwayexpress.org.

The Inland Port GoLink Zone will operate on a Sunday schedule (5:00 a.m. – 8:00 a.m. & 5:00 p.m. – 8:00 p.m.) on Sunday, July 4 and Monday, July 5. There is no service in any of the other GoLink Zones.

DART’s Paratransit Services will run a Saturday schedule on Monday, July 5 and the Paratransit Scheduling Center will be closed. Customers may call Thursday, July 1, to book their trips through Monday, July 5, and Friday, July 2, to book their trips through Tuesday, July 6. Customers can also schedule, view and cancel trips 24 hours a day, 7 days a week at www.DART.org/Paratransit.

DART’s Customer Information Center will be open on Sunday, July 4 and Monday, July 5 from 8:00 a.m. to 5:00 p.m. at 214-979-1111 for trip-planning needs while the administrative offices and the Customer Care Center, which handles complaints, commendations, suggestions and Lost and Found, will be closed.

Route and schedule information for DART and the Dallas Streetcar is available at DART.org. TRE schedule information can be found at trinityrailwayexpress.org.

Information on special holiday destinations served by DART is available at www.DART.org/fireworks.

DART offers new booking website for ParaTransit customers

DART started offering up to 4 free rides to and from vaccination sites on March 22. Please let the reservations agent know you are booking a trip to get your vaccine so your ride will be free. Unfortunately, we are unable to provide service to drive-thru sites at this time.

ABOUT PARATRANSIT SERVICES

Paratransit is a shared-ride service operated with modern accessible vehicles and taxi cabs. Riders who are unable to access vans by using steps can use the wheelchair lifts or ramps. On the large accessible vans, boarding chairs are available upon request.

DART also offers free travel training through our Mobility Ambassador Program to persons with disabilities who are capable of riding accessible fixed-route bus and rail services.

Have questions about Paratransit Services? Review our Guide to Paratransit Services to find answers to the most frequently asked questions. If you need additional information, please call 214-828-6736. Paratransit Customer Relations representatives are available Monday-Friday, 8 a.m.-5 p.m.

DART PARATRANSIT SERVICE AREA

Certified paratransit riders are welcome to schedule trips to begin and end anywhere in the following cities:

• Addison• Garland• Rowlett
• Carrollton• Glenn Heights• Plano
• Cockrell Hill• Highland Park• University Park
• Dallas• Irving 
• Farmers Branch• Richardson 

Paratransit service also is provided between the DART Service Areas and Dallas/Fort Worth International Airport.

NEW PARATRANSIT BOOKING WEBSITE

You now can schedule, view and cancel trips 24 hours a day, 7 days a week at DART.org/RidePara.

Once you schedule, we’ll provide you with a 20-minute pick up window. You can track your vehicle’s location in real time without having to call Where’s my Ride. Our booking website is open to all DART certified paratransit riders.

First you will need to create an online account using your DART Paratransit ID to register. If you experience issues creating your account, please call 214-828-6736 for assistance logging into the booking website. Paratransit Customer Relations representatives are available Monday-Friday, 8 a.m.-5 p.m.

Don’t have internet access? Call 214-515-7272 to schedule a trip. New automated features allow you to cancel a trip, get updated trip information including estimated arrival times, and more.

Due to these new tools, DART will discontinue our automated X-Press Booking (XPB) system.

To learn more, click HERE.

Face Masks Still Required Onboard DART Vehicles; Recommended in Outdoor Areas

The Transportation Security Administration (TSA) has recently revised its face mask policy, allowing public transit passengers to forego masks in outdoor areas. The face mask requirement for all transportation networks, including public transportation, remains in effect while onboard or indoors through September 13, 2021.

Dallas Area Rapid Transit (DART) will continue to require a CDC approved face mask be worn over the mouth and nose by passengers and operators at all times while on DART vehicles including buses, trains and paratransit vehicles, Trinity Railway Express trains, in buildings and onboard the Dallas Streetcar.

Refusing to wear a mask, unless exempted or excluded under the CDC guidelines, is a violation of federal law and failure to comply will result in denial of boarding or removal, and passengers may be subject to federal penalties.

Face masks and hand sanitizer dispensers are installed on all buses, light rail vehicles and Dallas streetcars and will continue to be available to all passengers.

If a DART passenger is concerned with someone not wearing a mask, they can contact DART Customer Service at (214) 979-1111, or use the “DART Say Something” app, which can be downloaded from the Apple Store or Google Play for free.

Staying Safe While Riding DART

DART remains committed to doing everything possible to keep both our patrons and employees safe through this pandemic. DART remains in close contact with local, state, and national health authorities, including the Texas Department of State Health Services and the CDC. DART encourages passengers who feel sick or are experiencing symptoms to stay home and avoid public places.

Cleaning and Protection

DART continues to undertake aggressive agency-wide cleaning and safety protocols on buses, light rail, paratransit vehicles and properties. In addition to thorough nightly cleanings, DART buses and trains are also cleaned on a rotating basis with hydrogen peroxide-based cleaning solutions to sanitize and disinfect each vehicle.

Social Distancing

DART recommends maintaining a six-foot distance between both fellow riders and your DART operator, leaving an open seat between yourself and other riders when available, avoiding large groups and staying home if you feel sick or are experiencing symptoms.

To enforce social distancing practices and protect customer and employee well-being, all transit center waiting areas have been temporarily closed. DART riders can still use the outdoor areas for boarding buses and light rail vehicles.

You can find more information about how DART is working to keep our passengers safe at www.dart.org/health.