Category Archives: DART

DART Board of Directors Announces Nadine Lee as New President & Chief Executive Officer

Nadine Lee (Photo courtesy of DART)

The Dallas Area Rapid Transit (DART) Board of Directors today announced the appointment of Nadine Lee as its new president & chief executive officer. Lee, an experienced transit industry leader and engineer who has worked in the transportation industry for nearly 30 years, will assume her new position on July 12.

“The DART Board is pleased to welcome a leader of Nadine’s caliber and experience to direct the agency during these challenging and exciting times,” said Paul N. Wageman, chairman of the DART Board of Directors. “DART is an essential resource for the residents of our region, as well as a growth engine for all of North Texas. Nadine possesses the passion and expertise to grow DART into an even greater, more successful organization, and to create a lasting impact for our customers and local communities.”

Before joining DART, Lee served as the chief of staff of the Los Angeles County Metropolitan Transportation Authority (Metro). In this role, Lee coordinated programs and services across the nation’s third busiest transit agency and led an effort to make bus service more equitable and dependable for residents. Previously, she was the deputy chief innovation officer in Metro’s Office of Extraordinary Innovation where she led the development of Vision 2028, Metro’s 10-year strategic plan to improve mobility and quality-of-life for Los Angeles County residents.

“I am honored to be selected for the opportunity to lead this exceptional organization of dedicated and talented professionals,” said Lee. “DART’s employees have always demonstrated a deep commitment and dedication to its customers, mission, and each other. I look forward to building on the foundation that has been created here and developing new programs and opportunities for the customers and communities we serve.”

Prior to her tenure at Metro, she led the development and implementation of the Flatiron Flyer Bus Rapid Transit for Denver’s Regional Transportation District (RTD), a project that produced a 40% increase in corridor ridership in its first few months of service. Lee also led RTD’s Northwest Rail and Commuter Rail Maintenance Facility projects in the FasTracks Program.

“Nadine’s deep knowledge and understanding of how growing transportation choices can improve the quality of life for customers aligns perfectly with DART’s longstanding mission,” said David Leininger, DART’s interim president & chief executive officer. “I am confident that her distinguished track record of leadership and innovation will ensure the agency’s continued success in serving the residents of North Texas.”

Lee was appointed to the Leadership APTA Committee in 2019 and is a past director of the WTS International board. She was also honored as the WTS International Woman of the Year in 2019. A registered Professional Engineer in Colorado and Kansas, Lee received her B.S. in Civil Engineering from the University of Missouri-Columbia.

DART GoLink Pilot Program for South Dallas/Fair Park Area Begins April 26

The Dallas Area Rapid Transit (DART) South Dallas GoLink program, an on-demand, personalized, curb-to-curb service for areas around South Dallas and Fair Park, begins its six-month pilot program on Monday, April 26.

Working with the South Dallas/Fair Park (SDFP) Transportation Initiative group, a survey of 200 residents within ZIP codes 75210 and 75215 was completed that identified concerns that the pilot demonstration hopes to rectify.

Through the survey, the SDFP group noted that the South Dallas-Fair Park neighborhood has extensive bus and rail service, but that bus travel within the neighborhood can be difficult for very short trips, particularly to the recreation center and grocery stores. The area is currently served by four DART rail stations, MLK, Jr. Station, Fair Park Station, Hatcher Station and Cedars Station, as well as 10 bus routes.

Already available in Western Carrollton, Farmers Branch, Southeast Garland, Glenn Heights, Inland Port, South Irving, Kleberg/Rylie, Lake Highlands, Lakewood, North Dallas, Park Cities, Legacy West, Far North Plano, North Central Plano/Chase Oaks and Rowlett, the GoLink pilot for South Dallas and Fair Park will cost $50,000, includes one dedicated accessible taxi supplemented by an Uber Pool and covers an 8.5-sq. mile area.

Additional GoLink information can be found at www.dart.org/golink.

Collin Chon Wins “Best of Show” at 2021 DART Student Art Contest

Collin Chon, a 5th grade student at Greenhill School in Addison, is this year’s Best of Show winner in the Dallas Area Rapid Transit’s (DART) annual Student Art Contest.

Collin’s artwork, based on this year’s theme of, “Everyday Heroes Ride DART,” was selected from 688 entries from students in kindergarten through 12th grade. Heroes come in many forms and this year’s art contest gave young artists the chance to salute the hometown heroes that have kept our community going during the pandemic – everyday people that have made a positive impact in the lives of others.

Collin Chon’s winning entry in DART’s “Everyday Heroes” art contest

You can view all of the winning entries at studentartgallery.dart.org.

The DART Student Art Contest is a 23-year tradition that helps promote the use of public transportation and is supported by community partners the Dallas Museum of Art, Dallas Contemporary and Half Price Books, as well as our media partners Al Día, Dallas Morning News, DFW Child, DFW Kids Directory, Local Profile, NBC 5 and Telemundo 39.

The winning artwork will be seen at DART rail stations, buses and inside trains, as well as on display at the Dallas Museum of Art, Love Field Airport, and on DART’s website, DART.org. Prizes will be awarded to first place winners and runners-up in different grade-level categories.

This year’s awards ceremony will be held virtually on Friday, April 23, from 6:00pm – 7:00pm. The event can be viewed on YouTube.

DART and Trinity Metro Rail Lines to Connect at DFW Airport

On Tuesday, April 14, the Dallas Area Rapid Transit (DART) Board of Directors unanimously approved a resolution authorizing a payment of $21.5 million to Trinity Metro for reimbursement of project costs incurred by Trinity Metro in the construction of approximately 2-miles of rail and platform facilities linking the Cotton Belt line to the DFWIA Terminal B passenger rail platform. The reimbursement is associated with the facilities to be shared by the DART Silver Line. In addition, DART will provide Trinity Metro $6 million for access rights to Terminal B at Dallas/Fort Worth International Airport for the future DART Silver Line project once it begins revenue service in 2023. The Trinity Metro Board of Directors approved the agreement on Monday, April 13.

“The Silver Line helps address strong demand by a growing number of residents and employees in the eastern portion of the region for a convenient and efficient connection to DFW Airport,” said Paul N. Wageman, chairman of the DART Board of Directors. “We are pleased to finalize the agreement with Trinity Metro. It marks another important right of way segment that DART has secured and is critically needed to complete the construction of the Silver Line.”

With revenue service scheduled for 2023, the 26-mile Silver Line project will traverse seven cities between DFW Airport, Grapevine, Coppell, Dallas, Carrollton, Addison, Richardson, and Plano, and include 10 new stations. The primary purpose of the Silver Line is to provide passenger rail connections and service that will improve mobility, accessibility and system linkages to major employment, population, and activity centers in the northern part of the DART service area.

When completed, the $1.3 billion Silver Line will connect with the Trinity Metro TEXRail commuter rail line at DFW North station providing access to Downtown Fort Worth and various other Tarrant County locales. The Silver Line will also connect with the Denton County Transportation Authority (DCTA) A-train commuter rail line providing access to various Denton County locations, DART’s Green Line providing access to Dallas Love Field and Downtown Dallas via Downtown Carrollton Station, and DART’s Red and Orange Lines at CityLine/Bush Station, giving riders easy access to Downtown Plano and the eastern side of the DART network.

More information about the DART Silver Line Regional Rail project can be found at www.dart.org/silverline.

DART Celebrates Opening of Hidden Ridge Station in Irving

On April 9, Dallas Area Rapid Transit (DART) celebrated the opening of the Hidden Ridge Station at Carpenter Ranch in Irving, the 65th station in the DART network. Developed in partnership with the City of Irving and Verizon Communications, the new station is located on the Orange Line between North Lake College and Irving Convention Center stations.

Originally a part of the 3.9-mile Irving-2 opening of the Orange Line in December 2012, Hidden Ridge Station (formerly known as Carpenter Ranch Station) had been deferred in anticipation of Verizon Communications’ Hidden Ridge development, a planned 110-acre mixed-use project which will feature 1,200 apartments and residences; 80,000 square feet of restaurant and retail space; a hotel; and a two-acre green space with amenities.

Constructed by Archer Western Construction with Jacobs serving as the design consultant, DART’s Hidden Ridge Station will offer amenities such as a 136-space parking lot; six bus bays for making connections and transfers; five kiss-and-ride spaces for a convenient drop-off and pickup, and of course a short trip to DFW Airport.

As with all DART stations, including an Art and Design Program that reflects the community it serves is important in the creation of each DART station. Marty Ray, a ceramic artist and former Professor Emerita of Art at Dallas College-North Lake Campus, is responsible for the artwork at Hidden Ridge Station. Since the station is located on Carpenter Ranch, once the homestead of Las Colinas founder Ben Carpenter, the art plays off the land’s history. The installation also reflects the natural elements of the land, wildlife, and nearby creek.

The DART Hidden Ridge Station will begin revenue service on Monday, April 12.

Dallas City Council Approves DART D2 Subway Resolution

On Wednesday, March 24, the Dallas City Council unanimously approved a resolution supporting the Dallas Area Rapid Transit (DART) D2 Subway project, a second light rail line through downtown Dallas that will extend from Victory Park to Deep Ellum. The resolution includes a commitment to continue to work towards addressing community concerns on the east end of the alignment.

“The DART D2 Subway project is an important regional project,” explained Paul N. Wageman, chair of the DART Board of Directors. “The second light rail alignment through downtown Dallas is a long-term investment in mass transit to support both the city’s and the region’s goals of a more walkable, transit-oriented and sustainable region. The DART Board appreciates the Dallas City Council’s continued support of this transportation initiative.”

The DFW area continues to experience unprecedented growth, with new businesses and residents moving to the area every day. The primary purpose of the D2 Subway project is to add long-term passenger carrying capacity to the DART light rail system and provide operational flexibility and added reliability – especially important for the thousands of riders that use the DART system every day to get to work, services, and school.

DART began planning for the D2 Subway project in 2007 and the 30% level of preliminary design was completed in October of 2020. DART will continue to work with the Federal Transit Administration (FTA) to request re-entry into the Capital Investment Grant program engineering phase as a core capacity project.  The first step in this process will be for the FTA to issue the Final Environmental Impact Statement/Record of Decision along with the 30% design package. Public, agency and stakeholder involvement will continue to be integral to the process.

“The DART D2 Subway project demonstrates a commitment to strengthening the DART system and creating a more transit-oriented and accessible network for the benefit of our riders and the residents of North Texas,” said Wageman. “The next several months will be focused on continuing the collaborative, multi-agency effort among DART, the City of Dallas, the North Central Texas Council of Governments and TxDOT to evaluate any proposed refinements, enhancements, and/or modifications to the east end of the corridor in coordination with stakeholders.”

More information about the DART D2 Subway project can be found at www.dart.org/D2.

DART Applauds Jonathan’s Place for Service During National Safe Place Week

Dallas Area Rapid Transit (DART) would like to thank Jonathan’s Place for their service to the youth of North Texas during National Safe Place Week.

The Safe Place program, operated locally by Jonathan’s Place, partners with businesses and community organizations to provide immediate safety and support for local youth. DART began the collaboration with Safe Place in 2015 as part of its ongoing effort to address human trafficking. Local Safe Place locations include all DART trains and buses and Dallas County QuikTrips. As youth enter a designated Safe Place and ask for help, trained staff members connect them to the appropriate youth shelter for assistance.

The national Safe Place program consists of a network of more than 22,000 partnering businesses and community locations, such as fast-food restaurants, convenience stores, fire stations, public buses and libraries, which display the Safe Place sign in their windows.

In addition to Safe Place sites, youth may also access immediate help via TXT 4 HELP, a text-for-support service for youth in crisis. Teens can text the word “safe” and their current location (address, city, state) to 4HELP (44357) to receive a message with the closest Safe Place location and the number for the local youth shelter. Users also have the option to text interactively with a counselor for more help.

DART Transit Fare Equity Survey Begins March 22

Dallas Area Rapid Transit (DART) in collaboration with the North Central Texas Council of Governments will conduct a fare equity survey to gather a range of customer data from public transit users beginning Monday, March 22.

DART bus, rail and Trinity Railway Express (TRE) customers who participate will answer questions to collect demographic information and details about the use of public transportation including fare payment and trip-making behaviors. The transit survey project will continue through mid-May 2021.

Survey staff will be at rail station and transit centers as well as ride buses and trains to administer surveys. Survey staff will wear blue vests with a badge indicating DART and TRE logos, and labeled “SURVEY TEAM” on the back. All surveys are completely voluntary, and answers will be kept confidential.

Two Weeks Left: DART Student Art Contest Accepting Entries through March 23

With only two weeks left, the annual Dallas Area Rapid Transit (DART) Student Art Contest is accepting individual entries from all North Texas students through Tuesday, March 23, 2021. The theme of this year’s contest is “Everyday Heroes Ride DART.”

Heroes come in many forms and this year’s art contest gives young artists the chance to salute the hometown heroes that have kept our community going during the pandemic – everyday people that have made a positive impact in the lives of others these past few months.

Kindergarten through 12th grade students throughout North Texas will compete for the opportunity to have their artwork featured on DART rail stations, buses and inside trains.

Winner’s artwork will also be displayed at the Dallas Museum of Art, Love Field Airport, and on DART’s website, DART.org. Prizes will be awarded to first place winners and runners-up in different grade-level categories.

The 2021 DART Student Art Contest thanks our community partners the Dallas Museum of Art, Dallas Contemporary and Half Price Books, as well as our media partners Al Día, Dallas Morning News, DFW Child, DFW Kids Directory, Local Profile, NBC 5 and Telemundo 39.

For additional information, as well as complete rules, prize information and additional entry forms, visit DART.org/artcontest, or contact TransitEducation@dart.org or call (214) 749-3494.

DART Continues to Enforce Federal Face Mask Requirement on Public Transit

For the safety of our passengers and employees, DART will continue to enforce federal guidelines and require a CDC approved face mask be worn over the mouth and nose by passengers and operators at all times while on DART vehicles or properties including buses, trains and paratransit vehicles, Trinity Railway Express trains, at DART stations, on platforms, in buildings and on-board the Dallas Streetcar.

Refusing to wear a mask, unless exempted or excluded under the CDC guidelines, is a violation of federal law and failure to comply will result in denial of boarding or removal, and passengers may be subject to federal penalties.

Face masks and hand sanitizer dispensers are installed on all buses, light rail vehicles and Dallas streetcars and will continue to be available to all passengers. If a DART passenger is concerned with someone not wearing a mask, they can contact DART Customer Service at (214) 979-1111, or use the “DART Say Something” app, which can be downloaded from the Apple Store or Google Play for free.

Staying Safe While Riding DART

DART remains committed to doing everything possible to keep both our patrons and employees safe through this pandemic. DART remains in close contact with local, state and national health authorities, including the Texas Department of State Health Services and the CDC. DART encourages passengers who feel sick or are experiencing symptoms to stay home and avoid public places.

Face Masks and Hand Sanitizer

DART requires a CDC approved face mask be worn over the mouth and nose by passengers and operators at all times while riding DART buses, trains and paratransit vehicles, Trinity Railway Express trains, at DART stations, on platforms, in buildings and on-board the Dallas Streetcar. Face masks and hand sanitizer dispensers are installed on all buses, light rail vehicles and Dallas streetcars for use by passengers.

Cleaning and Protection

DART continues to undertake aggressive agency-wide cleaning and safety protocols on buses, light rail, paratransit vehicles and properties. In addition to thorough nightly cleanings, DART vehicles receive additional cleanings at the eight terminus stations throughout the day. Red and Blue Line trains are cleaned every 60 minutes. Orange and Green Line trains are cleaned every 90 minutes. DART buses and trains are also cleaned on a rotating basis with hydrogen peroxide-based cleaning solutions to sanitize and disinfect each vehicle.

Almost 85% of the DART bus fleet is currently equipped with an air purification and disinfection technology system (either ultraviolet or ionic) to kill viruses as air is recirculated throughout the bus.

DART Operator Safety Shields

DART has installed respiratory droplet shields throughout the bus fleet to help protect operators and passengers. Designed by DART Engineering, in collaboration with Fleet Maintenance & Bus Operations teams, these operator safety shields are made of high-impact plexiglass and are installed between the operator and passengers to enhance social distancing.

Social Distancing

DART recommends maintaining a six-foot distance between both fellow riders and your DART operator, leaving an open seat between yourself and other riders when available, avoiding large groups and staying home if you feel sick or are experiencing symptoms.

To enforce social distancing practices and protect customer and employee well-being, all transit center waiting areas have been temporarily closed. DART riders can still use the outdoor areas for boarding buses and light rail vehicles.

You can find more information about how DART is working to keep our passengers safe at www.dart.org/health.