Category Archives: DART

DART Light Rail Speed Reductions Due to Extreme Temperatures

Due to the record high temperatures across North Texas, which is expected to last for the next several days according to the National Weather Service, Dallas Area Rapid Transit (DART) will implement speed restrictions on light rail service between 2:00 p.m. – 9:00 p.m., through Wednesday, July 20.

Light rail vehicles will operate at no more than 30 miles per hour during this time. DART light rail passengers should expect delays of 10-15 minutes due to these speed restrictions.

DART will continue to monitor the weather conditions across the North Texas area for the safety of our passengers and employees and to determine if future speed restrictions will be necessary. Riders can stay informed about service changes by registering for DART Alerts at www.dart.org, or by contacting DART Customer Information at (214) 979-1111.

DART Silver Line Community Meetings Begin July 25

Dallas Area Rapid Transit (DART) will hold the next series of Silver Line Regional Rail Biannual Community Meetings beginning on Monday, July 25. DART staff and the design-build contractor, Archer Western Herzog (AWH), will be on hand to outline the latest design and construction developments and answer questions.

With revenue service scheduled for 2024, the 26-mile Silver Line project will traverse seven cities between DFW Airport, Grapevine, Coppell, Dallas, Carrollton, Addison, Richardson, and Plano, and include 10 new stations. The primary purpose of the Silver Line is to provide passenger rail connections and services that will improve mobility, accessibility, and system linkages to major employment, population, and activity centers in the northern part of the DART service area.

The Silver Line will connect with the Trinity Metro TEXRail commuter rail line at DFW North station providing access to Downtown Fort Worth and various other Tarrant County locales. The Silver Line will also connect with the Denton County Transportation Authority (DCTA) A-train commuter rail line providing access to various Denton County locations, DART’s Green Line providing access to Dallas Love Field and Downtown Dallas via Downtown Carrollton Station, and DART’s Red and Orange Lines at CityLine/Bush Station, giving riders easy access to Downtown Plano and the eastern side of the DART network.

More information about the DART Silver Line Regional Rail project can be found at www.dart.org/silverline.

Buses Replace DART Light Rail between Pearl/Arts District and Deep Ellum Stations on July 9

Dallas Area Rapid Transit (DART) will operate shuttle buses instead of light rail vehicles on the Green Line between Pearl/Arts District Station and Deep Ellum Station on Saturday, July 9, from 6:00 p.m. until the end of service. Regularly scheduled light rail service will resume on Sunday, July 10.

During this time the Texas Department of Transportation (TxDOT) will perform necessary inspections on the I-345 bridge in downtown Dallas.

Shuttle buses will be operated by a third-party charter bus company and will not be DART branded. Passengers should look for charter buses at the red “Rail Disruption” bus stop signs located near each station to board a shuttle bus.

Route and schedule information is available at DART.org or by calling the Customer Information Center at 214-979-1111.

Nadia Nesich Wins Best of Show at 2022 DART Student Art Contest

Nadia Nesich, a 7th-grade student at Pegasus School of Liberal Arts & Sciences in Dallas, is this year’s Best of Show winner in Dallas Area Rapid Transit’s (DART) annual Student Art Contest.

Nadia’s artwork, based on this year’s theme “DART’s New Bus Network: Simpler. Better. Faster. Easier!” asked young artists where they would like to go. Students from Kindergarten through 12th grade were given the opportunity to show everyone how far DART’s new bus network can take them.

The 2022 DART Student Art Contest helps promote the use of public transportation and is supported by community partners including Dallas Contemporary, the Dallas Museum of Art, Half Price Books, the Perot Museum of Science, the Dallas Zoo, the Children’s Aquarium, and the Dallas Arboretum, as well as media partners the Advocate, Al Día, the Dallas Morning News, DFW Child, KERA, Local Profile, NBC 5, Plano Magazine and Telemundo 39.

The winning artwork will be displayed at DART rail stations, buses, and inside trains, and will also be on display at the Dallas Museum of Art, Love Field Airport, The Gallery at Courtyard in Plano, and on DART’s website, DART.org. Prizes will be awarded to first-place winners and runners-up in different grade-level categories.

All of the winning entries may be viewed at studentartgallery.dart.org/.

Buses Replace DART Light Rail between SMU/Mockingbird and Walnut Hill Stations: June 23-26

Dallas Area Rapid Transit (DART) will operate shuttle buses instead of light rail vehicles between SMU/Mockingbird Station and Walnut Hill Station beginning on Thursday, June 23 through the end of service on Sunday, June 26. Regularly scheduled light rail service will resume on Monday, June 27.

During this time, DART will conduct concrete repairs on the elevated station at Park Lane Station and replace a section of rail north of SMU/Mockingbird Station.

Shuttle buses will be operated by a third-party charter bus company and will not be DART branded. Passengers should look for charter buses at the red “Rail Disruption” bus stop signs located near each station to board a shuttle bus. Shuttle buses will provide service to each affected station.

These repair projects will impact Red and Orange Line passengers:

  • Red Line passengers will transfer to shuttle buses between SMU/Mockingbird Station and Walnut Hill Station.
  • Orange Line trains will only operate between DFW Airport Station and Pearl/Arts District Station. Northbound Orange Line passengers should board a Red Line or Blue Line train at Pearl/Arts District Station to SMU/Mockingbird Station, and transfer to a shuttle bus to continue to their destination.

DART also provides frequent bus service between SMU/Mockingbird and Lovers Lane stations on Route 17 and between Park Lane and Walnut Hill stations on Route 27. Route and schedule information is available at DART.org or by calling the Customer Information Center at 214-979-1111.

Shuttle Buses to Replace Rail for Tunnel Maintenance: June 9-12 and June 23-26

Due to planned system maintenance and repairs in and around the Cityplace/Uptown Station tunnel, Dallas Area Rapid Transit (DART) will operate shuttle buses instead of light rail vehicles between Pearl/Arts District Station and SMU/Mockingbird Station on Thursday, June 9 – Sunday, June 12, and between SMU/Mockingbird Station and Walnut Hill Station on Thursday, June 23 – Sunday, June 26. Regularly scheduled light rail service will resume on the Monday morning after each service event.

These maintenance and repair measures are part of DART’s State of Good Repair (SGR) program, ensuring that the light rail system is able to operate at a full level of performance. During these events, DART will replace a failed transformer in the tunnel, conduct concrete repairs on the elevated station at Park Lane Station, and replace a section of rail north of SMU/Mockingbird Station.

Shuttle buses will be operated by a third-party charter bus company and will not be DART branded. Passengers should look for charter buses at the red “Rail Disruption” bus stop signs located near each station to board a shuttle bus. Shuttle buses will provide service to each affected station.

June 9 – June 12, 2022

Shuttle buses will replace light rail vehicles between Pearl/Arts District Station and SMU/Mockingbird Station.

  • Red Line and Blue Line passengers will transfer to shuttle buses between Pearl/Arts District Station and SMU/Mockingbird Station.
  • Orange Line trains will only operate between DFW Airport Station and Pearl/Arts District Station. Northbound passengers should board a shuttle bus at Pearl/Arts District Station to SMU/Mockingbird Station to continue to their destination.

June 23 – June 26, 2022

Shuttle buses will replace light rail vehicles between SMU/Mockingbird Station and Walnut Hill Station.

  • Red Line passengers will transfer to shuttle buses between SMU/Mockingbird Station and Walnut Hill Station.
  • Orange Line trains will only operate between DFW Airport Station and Pearl/Arts District Station. Northbound Orange Line passengers should board a Red Line or Blue Line train at Pearl/Arts District Station to SMU/Mockingbird Station, and transfer to a shuttle bus to continue to their destination.

We remind passengers that Bus Routes 3, 105, 209, and 249 also provide service between SMU/Mockingbird Station and Downtown Dallas. Route and schedule information is available at DART.org or by calling the Customer Information Center at 214-979-1111.

DART Bus Service Frequency Changes Begin June 13

Beginning June 13, Dallas Area Rapid Transit (DART) will implement temporary service frequency adjustments on 31 of its 97 bus routes due to the ongoing nationwide shortage of bus operators. For more information about these changes, please visit dart.org/servicechange.

To restore service reliability and dependability for all of our bus riders, DART is implementing a five-minute temporary reduction in frequency on most bus routes currently operating every 15 minutes. Some bus routes with 20-minute midday and early evening service will change to 30-minute services. Light rail service, as well as service on the Trinity Railway Express (TRE) and the Dallas Streetcar, will remain the same.

These temporary bus service frequency adjustments will ensure that passengers can rely on the DART bus service schedule, improving service and reducing bus stop wait times, while we continue to aggressively recruit new bus operators.

DART tentatively plans to return to the regular frequency on all services on January 23, 2023, based on bus operator hiring goals. As hiring continues, DART will continue to re-evaluate the temporary service frequency adjustments and adjust as necessary.

Bus Route Frequency Adjustments

DART Bus Route 1 (Malcolm X/Maple), Route 3 (Ross), and Route 9 (Jefferson/Gaston)

Weekday 15 peak/15 midday changes to 20 peak/20 midday. Weekend 15 midday/30 off-peak changes to 20 midday/30 off-peak.

DART Bus Route 23 (Haskell)

Weekday 15 peak/20 midday changes to 20 peak/20 midday. There are no frequency changes to weekend service.

DART Bus Route 13 (Ervay), Route 15 (Buckner), Route 16 (Ferguson), Route 17 (Skillman), Route 18 (Samuell), Route 20 (Northwest Highway), Route 22 (Forest Lane), Route 25 (Cockrell Hill North), Route 27 (Ridgecrest), Route 28 (Singleton), Route 30 (Lake June), Route 38 (Ledbetter), Route 41 (Bonnie View), Route 45 (Marsalis), Route 47 (Polk), and Route 57 (Westmoreland)

15 peak/20 midday changes to 20 peak/30 midday. Weekend 20 midday/30 off-peak changes to 30-minute frequencies all day.

DART Bus Route 101 (Hampton), Route 102 (Fort Worth), Route 103 (Cedar Springs), Route 104 (Illinois), Route 105 (Henderson), Route 106 (Bickers), Route 108 (Camp Wisdom), Route 109 (Beckley), and Route 114 (East Oak Cliff)

Weekday 15 peak/30 midday changes to 20 peak/30 midday. There are no frequency changes to weekend service.

DART Bus Route 305 (Addison Express), and 306 (Glenn Heights Express)

15-minute peak service changes to 20-minute peak service.

There will be no temporary frequency adjustments on the following routes:

  • Bus Route 55 (Love Link)
  • Local bus routes 200 – 299
  • Express bus routes 308, 378 and 383
  • Shuttle bus routes 402 – 883

Bus Route Enhancements

DART Bus Route 215

To offer direct service to Bluitt-Flowers Health Center and Overton Park Apartments, buses will be removed from Kiest Boulevard and re-routed south to Overton Road in both directions between Marsalis and Beckley avenues. The schedule will be slightly modified.

DART Bus Route 220

To re-establish service south of Scyene Road, along Prairie Creek and St. Augustine, buses will operate on a loop south to Bruton Road. The change also adds a transfer connection along Bruton to Route 218, which will continue to serve Military Parkway. Riders on both routes are encouraged to obtain new timetables dated June 13, 2022, for slight variations in departure times.

GoLink Changes: North Dallas GoLink Zone

In response to rider requests, this zone is now being separated into two zones – providing enhanced service and improved response time. Fares and hours of operation remain the same for both new zones.

North Dallas GoLink Zone

This zone retains eight square miles of the original North Dallas zone and will be bounded by Forest Lane on the north, DART Rail Red and Orange lines on the east, Preston Road on the west, and University Boulevard, Boedeker Drive, and Northwest Highway on the south. Predetermined stops will include the Hillcrest Green Complex; Preston Royal Library; Texas Health Dallas; and Half Price Books. The stations served will be Walnut Hill, Park Lane, and Forest Lane.

North Central Dallas GoLink Zone

This four-square-mile zone combines the eastern portion of the original North Dallas zone with newly served areas to the north. Boundaries will be Midpark Road and Goldmark Drive on the north; Abrams Road on the east; Central Expressway and DART Rail Red and Orange lines on the west, and Walnut Hill Lane on the south. Predetermined stops will include the Walmart Supercenter on Forest Lane and Texas Health Dallas on Walnut Hill Lane. Stations served will be Walnut Hill, Forest Lane, and LBJ/Central.

Hours of operation will remain the same as in the current North Dallas zone. Travel between the two zones will require a separate booking.

Additional GoLink Enhancements

East Irving GoLink Zone

The northern boundary will be extended to include an adjacent industrial area. FedEx Ground, 3215 Spur 482 is now covered by this zone. This expands the zone to 3.31 square miles and its boundaries to Airport Freeway and Loop 12 on the north, Century Center Boulevard and Union Bower on the east, East State Highway 356 on the south, and Geneva Road and Heights Drive on the west.

Central Irving GoLink Zone

The western boundary will be extended to serve several distribution destinations on DFW Airport property (2601, 3400, and 3500 S. Airfield Drive). This expands the zone to a 4.95 square mile area bounded by: Walnut Hill Lane, Country Club Road, Metker Street, John W. Carpenter and Cottonwood Valley on the north, Rochelle Boulevard on the east, Airport Freeway, Goodyear, Fairmont, and Hancock streets on the south and Harvard Street, Pleasant Run Road and Passport Avenue on the west.

Keller Springs GoLink Zone

Western Extrusions, formerly a part of the Western Carrollton GoLink Pilot, is now being served by the Keller Springs GoLink Zone.

Service levels on these and all other GoLink zones will continue to be carefully monitored and updated, based on performance and rider feedback. For specific information, please visit DART.org/GoLink.

DART Electric Bus Evaluation Held Today

Today, Dallas Area Rapid Transit (DART) held a series of events at transit centers across the service area as part of an evaluation of electric bus technology. DART Engineering staff, as well as DART bus operators and mechanics, are evaluating a series of electric bus models from various manufacturers. DART currently has seven Proterra Catalyst 35 zero-emission electric buses that are in service on DART Bus Route 28.

Photo courtesy of DART

The electric bus evaluation stopped at the following locations throughout the day to engage with DART riders and include their requests in the evaluation process.

  • Addison Transit Center
  • South Garland Transit Center
  • J.B. Jackson, Jr. Transit Center
  • DART Headquarters

DART has been focused on expanding our environmentally clean technologies initiative for almost 20 years.

With almost 700 CNG clean fuel buses on the road DART has cut bus emissions by 68% over the last decade. That’s not including our zero-emission light rail fleet or our new electric buses.

Our other green initiatives include LED lighting as well as xeriscape efforts with native plants, at bus and rail stations.

For more information, visit DART.org.

Older Americans Month Information & Health Fair Sponsored by DART

Dallas Area Rapid Transit (DART) will host the Older Americans Month Information & Health Fair on Thursday, May 26, at Centennial Hall in historic Fair Park, from 10:00 a.m. to 1:00 p.m. The annual event is one of the largest held in North Texas.

Seniors are encouraged to save on parking and ride DART’s Green Line directly to Fair Park Station. The free event showcases businesses and public services of special interest to older adults, caregivers, and families, as well as provides health screenings and giveaways. The event will feature live entertainment from the Dallas Tap Dazzlers, Ms. Senior America, Skyline Jazz Band, and more.

In May, the U.S. Administration on Aging, part of the Administration for Community Living, leads our nation’s observance of Older Americans Month, which celebrates the many ways in which older adults make a difference in our communities.

This year’s theme, Age My Way, will focus on aging in place – how older adults can plan to stay in their homes and live independently in their communities for as long as possible. It’s also an opportunity for all of us to explore the many ways older adults can remain in and be involved with their communities.

Community partners supporting the fair this year include the City of Dallas, Dallas Parks & Recreation, Dallas Police Department, Dallas Area Agency on Aging, Community Council, Fair Park First, and The Senior Source.

For more information, please visit DART.org/seniors or call 214-749-2721. For more information on riding DART to the Older Americans Month Information & Health Fair, call DART Customer Service at 214-979-1111.

DART Welcomes Bernard Jackson as Chief Operations Officer

Dallas Area Rapid Transit (DART) announced today that Bernard Jackson has been selected as the agency’s new chief operations officer. Jackson will assume his new role on May 23, 2022.

Reporting directly to DART president & chief executive officer Nadine Lee, Jackson will lead the agency’s operations teams, including bus, light rail, facilities maintenance, GoLink, and mobility management.

“Bernard is a tremendous transit leader and we are excited to welcome him to DART,” said Lee. “He brings over 30 years of transit operations experience to the agency, consistently developing and achieving employee engagement and customer satisfaction performance targets that have a real impact on the lives of our riders. I have incredible confidence in his ability to align industry-leading operational practices with DART’s vision to improve rider experiences.”

Jackson joins DART from the Los Angeles County Metropolitan Transportation Authority (Metro) where he served as the chief operations officer, service delivery. Prior to his time at Metro, he worked at the Chicago Transit Authority (CTA) for nearly 30 years, including as the vice president of bus operations and the director of rail operations. During his tenure at CTA, Jackson was instrumental in establishing customer-focused performance measures to improve transit operations for the benefit of riders.

“I’m proud to join the DART team at a time when leadership is focused on building a world-class rider experience,” said Jackson. “The new direction and strategy that DART has embarked on, a focus on the needs and satisfaction of our riders, has never been more crucial to the long-term sustainability of the North Texas region. I am incredibly excited to be a part of this new course, and I look forward to helping steer the agency to its next phase of operational and mobility excellence.”

“We are thrilled to welcome someone of Bernard’s caliber to the team at DART,” said Michele Wong Krause, chair of the DART Board of Directors. “The knowledge he brings to the agency will allow us to continue to enhance and expand the operations of DART for the benefit of our passengers across North Texas.”

Along with an extensive list of distinctions including involvement in the Eno Transit Senior Executive Program, Jackson holds a Bachelor’s degree in Sociology from Loyola University in Chicago.