Category Archives: DART

DART’s Annual Bike to Work Day Event May 20

On Friday, May 20, Dallas Area Rapid Transit (DART) invites North Texans to pedal to work as part of the Dallas area’s 2022 Bike to Work Day annual event.

Launched in 2001, Bike to Work Day is a national event to encourage people to try bicycle commuting as a healthy and safe alternative to driving. DART buses and trains have features that make it simple to combine riding your bike with riding transit. On the front of DART buses, you’ll find easy-to-use storage racks, while on the rail you can just roll your bike onto the train. At rail stations and transit centers, DART offers bike racks as well as bike lids. Both are free of charge and available on a first-come, first-served basis.

DART Bike to Work Challenge

In celebration of Bike to Work Day, DART is inviting riders across North Texas to participate in the 2022 Bike to Work Challenge and enter for a chance to win one of three custom DART bikes. Contest rules are available here.

Here’s how to participate in the 2022 DART Bike to Work Challenge:

  • Take a picture of yourself using your bike in tandem with DART to get to work.
  • Submit it to us via social media with the hashtag #BiketoWork2022 between April 25 and May 13.

Three winners will be randomly selected on May 16 to receive a custom DART Bike at the annual Bike to Work Day Event on Friday, May 20, from 7:00 – 9:00 a.m. Free bike safety checks, refreshments, and more will also be available at the following locations:

For more information about DART Bike to Work Day, visit DART.org/bikes.

Overnight Lane Closures Planned for U.S. 75 Central Expressway in Richardson for the DART Silver Line Bridge

Beginning Friday, April 29, both north and southbound HOV lanes of U.S. 75 Central Expressway will be closed for construction of the Dallas Area Rapid Transit (DART) Silver Line bridge in Richardson. Construction is scheduled to continue on Friday and Saturday nights from 9:00 p.m. – 5:00 a.m., through July 24, 2022.

Northbound lane closures will begin just south of Galatyn Parkway in Richardson and extend to the President George Bush Turnpike (PGBT). Southbound lane closures will start in Plano, north of Plano Parkway, and extend to Galatyn Parkway.

Located along Spring Creek just north of Renner Road in Richardson, the bridge will link the CityLine/Bush Station, which also serves the DART Red and Orange light rail lines, to the UT Dallas Station, which is currently under construction.

The 26-mile DART Silver Line project, operating on the historic Cotton Belt Corridor, extends between DFW Airport and Shiloh Road in Plano.

The primary purpose of the Silver Line is to provide passenger rail connections and services that will improve mobility, accessibility, and system linkages to major employment, population, and activity centers in the northern part of the DART service area.

With revenue service scheduled for 2024, the 26-mile Silver Line project will traverse seven cities between DFW Airport, Grapevine, Coppell, Dallas, Carrollton, Addison, Richardson, and Plano, and include 10 stations along the alignment.

When completed, the $1.89 billion Silver Line will connect with the Trinity Metro TEXRail commuter rail line at DFW North station, providing access to Downtown Fort Worth and various other Tarrant County locations. The Silver Line will also connect with the Denton County Transportation Authority (DCTA) A-train commuter rail line providing access to various Denton County locations, DART’s Green Line providing access to Dallas Love Field and Downtown Dallas via Downtown Carrollton Station, and DART’s Red and Orange Lines at CityLine/Bush Station, giving riders easy access to Downtown Plano and the eastern side of the DART network.

All photos courtesy of DART

Ride DART for Free to Vote in the May 7 General Election

Dallas Area Rapid Transit (DART) is providing free transportation to polling locations on the day of the Texas general election, May 7, 2022. Voters can ride at no charge on all DART buses, trains, the Dallas Streetcar, GoLink, Paratransit Services, and the TRE between EBJ Union Station and CentrePort/DFW Airport Station.

No proof of voter registration is required to ride for free on May 7. Riders can use promo code VOTE22 at checkout for a complimentary Adult Local Day Pass in the DART GoPass app on May 7. You can learn more at dart.org/vote.

How to Find a Voting Location

The State of Texas organizes election information and voting locations by county. Click the link for your county to find a convenient voting location.

Voting locations are open at various times during early voting and from 7:00 a.m. until 7:00 p.m. on the day of the Texas general election, May 7. If you are in line by 7:00 p.m. on election day, you will be allowed to vote. Check your county elections website for specific times.

Plan Your Trip on DART to a Voting Location

Riders who need customized trip planning can map out their ride with the “Plan” tool in the free GoPass app or use the Trip Planner on DART.org. DART Customer Service can also assist at 214-979-1111.

If you plan your trip directly in Google Maps, enter the voting location as your destination and choose the Transit option (train icon) to get travel directions using DART.

DART Update on Face Mask Requirement for Public Transit

In accordance with the Transportation Security Administration (TSA) decision to no longer enforce the Security Directives and Emergency Amendment requiring a face mask be worn over the mouth and nose on public transportation and transportation hubs, Dallas Area Rapid Transit (DART) will no longer require that a face mask be worn by passengers and operators while onboard DART vehicles or at DART facilities.

Staying Safe While Riding DART

DART remains committed to providing a safe environment for both our passengers and employees. Face masks and hand sanitizer dispensers will remain in place and available on all buses, light rail vehicles, TRE vehicles, and Dallas streetcars, for anyone who chooses to continue to wear a face mask for additional safety.

DART continues to undertake aggressive agency-wide cleaning and safety protocols on buses, light rail, paratransit vehicles, and properties.

You can find more information about how DART is working to keep our passengers safe at www.dart.org/health.

Face Mask Requirement for Public Transit Extended through May 3

The Transportation Security Administration (TSA), based on a recommendation from the Centers for Disease Control and Prevention (CDC), has extended the face mask requirement for individuals across all transportation networks throughout the United States, including at airports, on board commercial aircraft, on over-the-road buses, and on commuter bus and rail systems for an additional 15 days through May 3, 2022.

Dallas Area Rapid Transit (DART) will continue to require that a CDC approved face mask be worn over the mouth and nose by passengers, operators, and contractors at all times while on DART vehicles including buses, trains, and paratransit vehicles, Trinity Railway Express trains, in buildings and onboard the Dallas Streetcar.

Refusing to wear a mask, unless exempted or excluded under the CDC guidelines, is a violation of federal law and failure to comply will result in denial of boarding or removal, and passengers may be subject to federal penalties, including a fine ranging from $500 for the first offense up to $3,000 for repeat offenders.

Face masks and hand sanitizer dispensers are installed on buses, light rail vehicles, TRE vehicles, and Dallas streetcars, and will continue to be available to all passengers.

If a DART passenger is concerned with someone not wearing a mask, they can contact DART Customer Service at (214) 979-1111, or use the “DART Say Something” app, which can be downloaded from the Apple Store or Google Play for free.

Staying Safe While Riding DART

DART remains committed to doing everything possible to keep both our patrons and employees safe through this pandemic. The agency remains in close contact with local, state, and national health authorities, including the Texas Department of State Health Services and the CDC. DART encourages passengers who feel sick or are experiencing symptoms to stay home and avoid public places.

Cleaning and Protection

DART continues to undertake aggressive agency-wide cleaning and safety protocols on buses, light rail, paratransit vehicles, and properties.

Social Distancing

DART recommends maintaining a six-foot distance between both fellow riders and your DART operator, leaving an open seat between yourself and other riders when available, avoiding large groups and staying home if you feel sick or are experiencing symptoms.

You can find more information about how DART is working to keep our passengers safe at www.dart.org/health.

DART Offering Up to $2,000 Sign-On Bonus for New Bus Operators

Through June 24, 2022, Dallas Area Rapid Transit (DART) is offering a sign-on bonus of up to $2,000 for new bus operators.

With DART’s redesigned bus network providing greater frequency and longer hours, as well as better access to jobs, DART is hiring passionate and motivated bus student operators. The DART bus student operator application is available online.

Bus operator applicants with an active Commercial Driver’s License (CDL) and passenger endorsement will be eligible to receive a $2,000 bonus.

  • $500 awarded after successful completion of training
  • $500 awarded after successfully completing a six (6) month probationary period
  • $1,000 awarded after twelve months after probation ends (18 months)

Bus operator applicants without a CDL, but with an active Commercial Learner Permit (CLP), will be eligible to receive a $1,000 bonus.

  • $250 awarded after successful completion of training
  • $250 awarded after successfully completing a six (6) month probationary period
  • $500 awarded twelve months after probation ends (18 months)

DART offers employees a competitive salary and benefits package, including:

  • Starting pay is $21.13/hour
  • Paid Training
  • Health, vision, dental, life, and AD&D insurance
  • Medical coverage after 30 days
  • Pension plan and 401(k) contributions after 180 days
  • Opportunities for advancement
  • Wellness Program
  • You and one designated dependent are eligible to receive free transportation on all DART, DCTA, and TRE systems

DART is proud to be an Equal Employment Opportunity Employer, supporting diversity in the workplace. The full job description for the DART bus student operator position can be found here. An overview of the DART benefits programs can be found on the DART website.

Jenny Barket Joins DART as Chief of Staff

Photo courtesy of DART

After an extensive nationwide search, Dallas Area Rapid Transit (DART) is pleased to announce that Jenny Barket will join the agency on May 15 as the new chief of staff.

Serving as a senior advisor to DART president & chief executive officer Nadine Lee, Barket will lead a variety of strategic, tactical, and operational initiatives in her new role, focusing on issues that have an agency-wide impact.

“We are thrilled that Jenny will join DART as the Chief of Staff,” said Nadine Lee. “Her impressive leadership style, comprehensive experience, knowledge of the public transportation industry, and strategic understanding of operations will bring DART to a whole new level of service for the DFW region.”

As a director at WSP USA, a leading engineering and professional services firm, Barket served as a strategic advisor to projects across the country, including the Santa Clara Valley Transportation Authority’s BART – Silicon Valley Phase II Extension, the Central Florida Commuter Rail Commission SunRail Transition Study, and the New Jersey Transit Hudson-Bergen Light Rail Extension. Barket also served as legal counsel to the United States Department of Transportation’s Build America Bureau, the Federal Transit Administration, and the Regional Transportation District in Denver, Colorado.

“It is an honor and a privilege to join the executive leadership team at DART,” said Barket. “This is such an exciting time at the agency. With the launch of DART’s New Bus Network in January, as well as a new laser focus on the entire customer journey, I’m looking forward to applying my experience and passion for public transportation to serving the people of Dallas and surrounding DART communities by providing my full support to the DART Board of Directors, Ms. Lee, her leadership team, and the entire DART staff in fulfilling their mission of improving the future for our riders here at DART.”

Barket (bar-KET, sounds like Marquette) holds a Bachelor’s degree from the University of Florida, and Juris Doctor and Master of Laws degrees from Duke University Law School.

DART Service Changes Coming April 18

Effective Monday, April 18, Dallas Area Rapid Transit (DART) will implement a series of minor modifications to the New Bus Network which launched on January 24. Future changes may be scheduled throughout 2022 based on careful consideration of rider feedback. For more details on the April 18 changes, please visit DART.org/servicechange or call 214-979-1111.

Bus Route Changes

Bus routes 15 and 238 will have slight route changes on April 18. Route 423 (SWMD North Shuttle) will no longer serve Clements University Hospital. As a result, time points and departure times will be adjusted, but service frequency will remain unchanged. The South Shuttle Route (422) will be unaffected.

Modifications are being made to improve on-time arrivals and departures to routes 228 and 241. There will also be minor schedule adjustments on the following shuttle routes: 408 (Galatyn Park)412 (Medical City)413 (TI Forest Lane)417 (TI Main North), and 419 (TI Main South). Riders are encouraged to visit DART.org/servicechange or consult their local provider for details.

DART GoLink Changes

To better serve customers, several DART GoLink zones will be expanded or modified. This includes the Park Cities GoLinkPreston Hollow GoLinkSouth Irving GoLinkEast Irving GoLinkInland Port GoLinkNorth Dallas GoLink, and South Central Plano GoLink.

Service levels on these and all other GoLink zones will continue to be carefully monitored and updated, based on performance and rider feedback. For specific information, please visit DART.org/GoLink.

DART Discount GoPass Tap Card Pilot Program Extended through 2022

Dallas Area Rapid Transit (DART) has extended the Discount GoPass Tap Card pilot program through December 31, 2022. The program provides riders using any one of nine support assistance programs with a 50% discount on the regular price of a DART pass.

DART launched the pilot program to ensure riders who qualify have access to jobs, health care, and educational opportunities, reducing social and economic inequalities by making mobility financially feasible for more people.

All new and current DART riders who participate in any of the following programs are now eligible for DART services at half the fare:

  • CHIP (Children’s Health Insurance Program),
  • TANF (Texas Temporary Assistance for Needy Families),
  • CEAP (Comprehensive Energy Assistance Program),
  • SNAP (Supplemental Nutrition Assistance Program),
  • Housing Choice Vouchers,
  • DHA Housing Solutions for North Texas program,
  • Medicaid,
  • Medicare,
  • Texas WIC (Texas Special Supplemental Nutrition Program for Women, Infants, and Children).

Registration is available at DART.org/TapForHalf, at the DARTmart store at DART Headquarters (1401 Pacific Avenue, Dallas, TX 75202), or by calling 972-482-6491. Participants who are renewing their discount must visit the DARTmart store. Discount Tap Cards can be used on any DART bus or light rail, including the Trinity Railway Express (TRE) between EBJ Union Station and CentrePort/DFW Station.

More information is available at DART.org/TapForHalf or by calling DART Customer Service at 214-979-1111, Option 1.

TSA Federal Face Mask Requirement for Public Transit Extended through April 18

The Transportation Security Administration (TSA) extended the face mask requirement (SD 1582/84-21-01D) for individuals across all transportation networks throughout the United States, including at airports, on board commercial aircraft, on over-the-road buses, and on commuter bus and rail systems through April 18, 2022.

Dallas Area Rapid Transit (DART) will continue to require a CDC approved face mask to be worn over the mouth and nose by passengers, operators, and contractors at all times while on DART vehicles including buses, trains, and paratransit vehicles, Trinity Railway Express trains, in buildings and onboard the Dallas Streetcar.

Refusing to wear a mask, unless exempted or excluded under the CDC guidelines, is a violation of federal law and failure to comply will result in denial of boarding or removal, and passengers may be subject to federal penalties, including a fine ranging from $500 for the first offense up to $3,000 for repeat offenders.

Face masks and hand sanitizer dispensers are installed on buses, light rail vehicles, TRE vehicles, and Dallas streetcars, and will continue to be available to all passengers.

If a DART passenger is concerned with someone not wearing a mask, they can contact DART Customer Service at (214) 979-1111, or use the “DART Say Something” app, which can be downloaded from the Apple Store or Google Play for free.

Staying Safe While Riding DART

DART remains committed to doing everything possible to keep both our patrons and employees safe through this pandemic. The agency remains in close contact with local, state, and national health authorities, including the Texas Department of State Health Services and the CDC. DART encourages passengers who feel sick or are experiencing symptoms to stay home and avoid public places.

Cleaning and Protection

DART continues to undertake aggressive agency-wide cleaning and safety protocols on buses, light rail, paratransit vehicles and properties. In addition to thorough nightly cleanings, DART buses and trains are also cleaned on a rotating basis with hydrogen peroxide-based cleaning solutions to sanitize and disinfect each vehicle.

Social Distancing

DART recommends maintaining a six-foot distance between both fellow riders and your DART operator, leaving an open seat between yourself and other riders when available, avoiding large groups, and staying home if you feel sick or are experiencing symptoms.

You can find more information about how DART is working to keep our passengers safe at www.dart.org/health.